Uber users in Delhi, NCR can book their rides using Hindi on WhatsApp

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Now Uber users can book cabs, auto rickshaws and bikes on WhatsApp in Hindi and English languages. Uber tested the feature in Lucknow last year. Uber believes that the inclusion of the Hindi language will provide access to Uber’s mobility services to a new segment of consumers through integration in two languages.

“Looking at the needs of the local market, the team also provided Hindi language support while booking a ride through WhatsApp. Making the booking process more interactive with the integration of buttons and go-to actions was one of our top priorities. Future product iterations of WA2R will allow existing users of the Uber app to also book trips through WhatsApp,” Manikandan Thangarathnam, Sr. Director, Mobility and Platforms, Uber, said.

Looking at the needs of the local market, the team also provided Hindi language support while booking a ride through WhatsApp. Making the booking process more interactive with the integration of buttons and go-to actions was one of our top priorities.

Here is how you can book Uber using WhatsApp

  • Open your messaging app.
  • When you send an SMS, you will get an OTP on the app.
  • Once the OTP is verified, you will asked to enter your pick and drop details.
  • You will then be asked to choose from different types of rides like Uber Go, Auto, Moto, etc. along with fare information and the driver’s expected time of arrival.

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