IRCTC now lets you order food online on train using WhatsApp


Zoop has now collaborated with Jio Haptik, which will allow users to order food by using a WhatsApp chatbot service, while travelling by train. Users will be able to order food by following just a few simple steps.

Here’s how to use the Zoop WhatsApp service in a few easy steps.

  • Save Zoop WhatsApp chatbot number +91 7042062070 on your phone.
  • Or you can also navigate to [] (without the brackets).
  • Open the Zoop chatbot in your WhatsApp.
  • Enter your 10-digit PNR number. This will provide all the information of your train, seat no, berth.
  • Zoop will verify your details and will ask you to select the upcoming station you want to order food from.
  • Next, the Zoop chatbot will give you a set of options from the restaurants you can order food from.
  • Passengers will also get all the details related to order and even the payment mode on the chatbot.
  • After ordering food and completing the transaction, you can track your food from the chatbot itself.


Zoop will deliver your food once the train reaches the selected station.


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