Apple is recalling some of its 15in MacBook Pro laptops over a battery fire risk.
The recall only affects the 15-inch laptops sold primarily between September 2015 and February 2017. Apple says that other MacBooks, including the 13-inch Pro from the same time period, are not at risk. In the announcement, Apple says that the computers “contain a battery that may overheat and pose a safety risk,” adding that it is “asking customers to stop using affected 15-inch MacBook Pro units.”
The company said anyone with the model, which cost upwards of £1,599, should cross-check the serial number of the machine on the Apple recall site. The serial number could be found by clicking on the Apple menu in the top left corner of the screen and choosing “About this Mac Customer safety is always Apple’s top priority, and we have voluntarily decided to replace affected batteries, free of charge,” Apple said in a statement. The battery issues did not affect other 15in MacBook Pro laptops or other Mac products, it said. Battery safety issues have been taken more seriously across the technology industry since the Samsung Galaxy Note 7 smartphone was recalled twice before being permanently discontinued after a series of battery fires. Despite being dwarfed by iPhone sales, Apple’s Mac line of laptop and desktop computers remain a key part of the business. In its most recent quarterly financial results, Macs brought in $5.5bn (£4.2bn) in revenue. The third-generation retina MacBook Pro is the immediate predecessor to the current fourth generation MacBook Proline, which dropped traditional connectivity ports for the modern USB-C standard and the Touch Bar in 2016.
The company has set up a website for users to check their serial numbers to determine if their device is affected. Those who have a battery in need of service can get it replaced by Apple, or one of its authorized service providers, for free. (Just yesterday Apple announced that it would be offering repairs at nearly 1,000 best buy locations.) Replacing the battery, however, “may take 1 to 2 weeks” with the company advising users to make sure to back up their data first.
You can check your serial number by clicking on the Apple logo in the upper left corner of your Mac and selecting “about this Mac.” The fire risk is the latest issue for the MacBook line. Recent models, which feature redesigned casings, have been plagued by keyboard complaints ever since Apple first changed its mechanism in 2015’s MacBook.