Apple Launches Self Service Repair Program for iPhone


Apple announced the details of its self-repair program for iPhones. The company is offering spare parts for iPhone 12, iPhone 13 and the latest iPhone SE model for consumers. The service is available for people in the US for now, but it is looking to expand the offering to other countries, starting with Europe later this year.  In the store, customers will have access to over 200 individual parts and tools. At first, the store will include tools only for the ‌iPhone 12‌ and ‌iPhone 13‌ lineups and the third-generation ‌iPhone SE‌. Apple says it plans to expand the store with tools, manuals, and parts for Macs with Apple silicon chips later this year.

How To Do

  • To conduct a repair, customers will first need to review the repair manual for their product and the specific repair on Apple’s support website.
  • After, they’ll be able to order the required parts and tools from the Self Service Repair Store and begin the repair. All the tools and parts offered in the store undergo “extensive testing to ensure the highest quality, safety, and reliability,” Apple says.
  • While customers must order the parts needed for the repair, Apple will provide a $49 kit that includes all the essential tools required to conduct repairs for customers.
  • The rental kit will be available to customers for one week before they’re needed to be sent back to Apple and are shipped free of charge.
  • This rental option offers flexibility to customers who may not want to fully own and purchase tools for just a single repair.

Over the last three years, Apple has expanded its repair network, including over 3,000 Independent Repair Providers and more than 5,000 authorized service providers worldwide. While Apple is the first to release dedicated self-service guides and stores, both Samsung and Google have announced partnerships in recent weeks with online repair community iFixit to offer their own assortments of tools and kits for troubleshooting issues with their devices.


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